Monday, May 13, 2019
Discussion questions Assignment Example | Topics and Well Written Essays - 250 words - 1
Discussion questions - Assignment ExampleThis feedback goes a long way in informing the management of an organization on areas of strength or weakness and thus enables the organization to switch strategic decisions that with improve the service delivery and hence compete favorably in the industry/market. For instance, I am a subscribed member to an online library from where I frequently visit for academic materials. I often submit a feedback concerning the level of satisfaction I get whenever I use the website and I have noted often that the admin to the website always responds to the comments. I therefore note that my opinions are appreciated and this leads to mitigate service reception whenever I revisit the website for a similar service.Organizations adopt marketing strategies that improve on their competitiveness within the marketing. According to McFarlane (2013), global competition has advanced to take node value in higher regard and a change has been noted in how customer v alue is perceived. Unlike in the past times when it was perceived to be driven by the market, the current day perception shows that customer value is responsible of driving the market. The customer feedback should therefore be used to guide managers in fashioning marketing decisions, set goals in marketing as well as evaluate on exertion in marketing strategies adopted (Morgan & Rego, 2006). Decisions on the marketing channels to be used are as well as arrived at by marketers through involving customer
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